Current Tenants

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Current Tenant Frequently Asked Questions

The easiest way to pay rent is through your Resident Center.  This portal provides the option for you to pay rent online and set up autopay.

A check may be accepted, with a $10 per check convenience fee. Payments should be made to Lotus Property Management. Please make sure to include your apartment address on your payment to ensure it is applied correctly.

You may either mail your rent or drop it off in the mailbox at

Lotus Property Management

132 Chadwick Street,

Portland 04102

It is not possible to accept Cash, money orders or cashiers checks.

In order to make sure that each resident has access to their parking spot, the following policies must be adhered to.

  • Every vehicle must be parked in its assigned spot. If a vehicle is found to be in the incorrect spot it will be towed at the owner’s expense. If someone is mistakenly parked in your spot, please gather as much information as possible about that vehicle and call (207) 522 0917.
  • Every vehicle is required to have up-to-date registration and be continually mobile. Any vehicle that does not have current registration or is immobile will be towed at the owner’s expense.

Snowstorm policy

  • Every vehicle must be out of the parking lot between 9 am and 3 pm after every storm regardless of the snowfall. This period is called a “Snow Ban”. You can text (207) 522 0917 to find out if a snow ban has been issued.
  • Any vehicle remaining in the lot during the snow ban will be towed at the owner’s expense. An exception will never be made.
  • If you would like to sign up for the text messaging alert system this can be done through the Resident Center. This feature will send a text message when we are plowing the parking lots. Considering the possibility of technical issues this service can not be relied upon. When you are unsure of if there is a Snow Ban the best option is to still text (207) 522 0917.

In the event that your vehicle was towed because you were parked in the incorrect spot, or you did not move your car when snow plowing was taking place please call Charlie’s towing at (207) 522 0917.

The swiftest way to have your maintenance request corrected is to submit a work order through the Resident Center. Please provide a description and when possible pictures of your repair request.

If you are have an issue with another resident, or have a question about rent please call (207) 522 0917 or email mark@lotusmgt.com.

If this is an emergency and necessitates police or the fire department’s help, please call 911 immediately.

If you have locked yourself out of your apartment and would like our help to get let back in, please call (207) 522 0917. You will be assessed a $100/hour charge with a minimum charge of one hour.

Your prospective roommate must fill out and submit a Rental Application, with the $35 application fee. Please be aware that your roommate may not move in until they have been approved by Lotus Management.

A max of two pets are allowed per apartment. Each animal must be vaccinated, neutered, or spayed and over a year old. Each dog will be required to meet for a pet interview.

There is a $50/month fee for a cat and a $100/month fee for a dog.

We believe that every dog is a product of its training but unfortunately there are some breeds that our insurance company does not let us rent to. These breeds are Rottweiler, Doberman, Chow, German Sheppard, Staffordshire Terrier/Pitbull, American Bulldog, Dalmatian, Akita, Husky, and Great Dane. This policy also applies to any mix of the breeds listed above.

If you need to move out of your apartment mid-lease please contact us as soon as possible to learn about the lease-breaking options.

You are responsible for paying rent until your apartment releases or your lease ends, whichever comes first. Therefore, the sooner that we know the quicker your apartment will be able to rent.

To move out of your apartment you must give written notice prior to vacating your apartment. You can either reference your lease or give us a call to confirm the required period of advanced notice.

Your security deposit will be returned to you within 30 days of the end of your lease responsibility, minus any deductions for cleaning and/or damages that are beyond normal wear and tear. Any deductions will be noted on an itemized list of charges.

In order to expedite the process, please be sure to inform us of your new address prior to moving out of the apartment. If you have not received your security deposit during the expected time frame please contact us at (207) 522 0917.